Consumers like their pharmacies, but giant CVS trails rivals in study

Dive Brief:

Despite the looming threat of disruption from e-commerce and traditional players, the pharmacy industry continues to yield high levels of customer satisfaction in both brick-and-mortar and mail order segments, according to the J.D. Power 2019 U.S. Pharmacy study.
Almost nine o…
Source: Healthcare Dive, https://www.healthcaredive.com